Privacy Policy
Your privacy matters to us. This policy explains what we collect, why we collect it, and the choices you have.
1. Overview
KBee Computers (“we”, “us”, “our”) operates a retail and online store for computers and accessories. This Privacy Policy applies to our website, services, and customer support channels. By using our services, you agree to the practices described here.
Summary: We collect personal data to deliver your orders, provide support, improve our services, and meet legal obligations. You control how we use certain data—see “Your Rights” below.
2. Data We Collect
- Account & Identity: name, email, phone number, profile details (if you create an account or sign in).
- Order Details: shipping/billing address, items purchased, delivery preferences, order notes.
- Communications: messages you send us (email, forms, chat), reviews, feedback.
- Technical: device information, IP address, approximate location, usage logs, and cookies for essential functionality and analytics.
- Payments: processed by a trusted payment provider. We do not store full card numbers or CVV on our servers.
3. How We Use Your Data
- Provide, operate, and improve our website and services.
- Process and fulfill orders, returns, and warranties.
- Personalize your experience (e.g., saved cart, recommendations).
- Communicate about orders, security, and service updates.
- Detect, prevent, and investigate fraud or misuse.
- Comply with legal obligations and enforce our terms.
Legal bases may include performance of a contract, legitimate interests, compliance with law, and (where applicable) your consent.
5. Data Retention & Security
We retain personal data only as long as necessary for the purposes described in this policy (for example, while an account is active, to comply with tax and accounting rules, or to resolve disputes).
We employ administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal data, and to object to or restrict certain processing. You may also withdraw consent where we rely on consent.
To exercise any rights, contact us at info@kbeecomputers.com. We may need to verify your identity before responding.
8. International Data Transfers
Our service providers may process data in countries outside your own. Where required, we use appropriate safeguards (such as contractual protections) to protect your information.
9. Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from them. If you believe a child has provided us personal data, please contact us to delete it.
10. Changes to This Policy
We may update this policy from time to time. We will post the new version here and update the “Last updated” date above. If changes materially affect you, we may provide additional notice.
11. Contact Us
Questions or requests about this Privacy Policy? Contact us:
- Email: info@kbeecomputers.com
- Address: Tudu, Kingsway Building, Accra, Ghana
- Phone/WhatsApp: +233 24 814 7215
You can also reach us via the Contact page.